Testimonials

Testimonial

The following letter was sent to us from one of our patients:

Dear Dr. Umeda and Staff:

I want to express my appreciation for the fine care I received while at your office. I love my new glasses and will stop in for an adjustment in the next few weeks.

Any clients I come in contact with that wear glasses will hear of you and your fine helpers!!

My best to you and all!

Richard Wood,
Finance Director,
Los Gatos Acura

Raymond Umeda, O.D.
290 West Hamilton Avenue
Campbell, CA 95008
Phone: 408-374-7000

Office Hours:
Tue, Thu, Fri 9:00 am - 5:00 pm
Wed 11:00 am - 7:00 pm
Sat 10:00 am - 2:00 pm
Closed Sunday and Monday

Our office is scheduled to begin seeing patients on a limited basis beginning Tuesday, May 12th, 2020. Office hours have changed. Tuesday, Thursday, and Friday 9:00 a.m. to 5:00 p.m., Wednesday 11:00 a.m. to 7:00 p.m., and Saturday 10:00 a.m. to 2:00 p.m. We are now closed Sunday and Monday.
If you had an appointment that was rescheduled to June, someone will contact you to move it earlier. We apologize for the inconvenience. We have been doing our best to comply with the local government rules and the recommendations of the California Optometric Association.
Here are the requirements we expect from patients while we are providing healthcare and keeping everyone safe:
(1) ALL SERVICES MUST BE BY APPOINTMENT ONLY! You need to call to make an appointment for any visit to the office. This is a requirement to maintain social distancing inside the building. If you come to the office without an appointment you will be asked to wait in the parking lot until there is time to see you. If you are only picking up an item or dropping something off we should be able to help you between appointments by placing the item outside the front door in a box labeled for that purpose.
(2) Fill out the patient information and medical history online at our website: www.eyefocus.com
This will eliminate the need to use a paper form. The online form will be entered into your exam form in our database. Click on the three horizontal lines in the upper left corner of the homepage. Click on "Patient Forms". If you do not have an account, click on "Sign Up". Follow the instructions and your information/medical history will be automatically in your record.
(3) When you arrive for your appointment, please call our office from the parking lot so you can be let into the building. The door will be locked to limit the number of people in the building.
(4) WEAR A MASK! No one will be seen without a mask. MAINTAIN SOCIAL DISTANCING AS MUCH AS POSSIBLE. This will not be possible during the actual examination process.
(5) If you have any signs or symptoms of a flu or flu-like illness you will not be allowed into the building. Your temperature will be measured.
(6) You can try on frames but do not put any frame you tried on back on the display board. A tray or box will be provided for you to return the frames you tried on so they can be sterilized.
(7) We recommend that you conduct all business transactions over the phone after your visit. Your prescription and receipt can sent to you via email. If there is someone standing in the area near the front door that blocks your exit, a staff member can help you exit out a side or back exit door. A staff member will call you to take care of any administrative paperwork.
(8) It is recommended that you have the Optomap Retinal Exam and Optical Coherence Tomograph (OCT) tests performed. These tests do not require a close distance.
(9) If you need to have your current eyeglasses adjusted or handled by a staff member, they will need to be pre-cleaned beforehand.
(10) We prefer that you pay your bill with a credit card over the phone.
During 2020 our office will be closed May 23rd, May 25th, July 4th, September 5th, September 7th, November 26-28, and December 24-26.

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